Payment via PayPal, which also offer Visa and Master Card payment. For international customers, custom charges are the responsibility of the buyer; any international custom fees must be paid by the buyer.
All orders will be shipped within 1-3 working days after payment is received.
We use the Norwegian postal service, and in order to keep shipping costs to a minimum, parcels are sent as letters without tracking. We do not offer tracking outside Norway. We can not take responsibility for the package once shipped. Lost or damaged packages will not be replaced or refunded.
If you are not completely satisfied with your purchase, please contact us immediately. We offer returns on any items in exchange for new/different yarn. The item however, must be returned in its original resell-able condition. The buyer is responsible for any shipping costs to return the item as well as the new shipping costs.
Please leave a note inside the parcel with what you want in exchange.
The address is:
Tweedy Todd DA